Delivery of Products

The purchased goods, together with the relevant invoice, are delivered by courier to the address specified by the Customer when placing the online order. Any specific needs must be proposed by the customer to AZIENDA FRUTTICOLA ROMANISIO. AZIENDA FRUTTICOLA ROMANISIO guarantees delivery of the goods within 15 (fifteen) working days from the date of receipt of the confirmation of the transaction. In the event of non-delivery due to the absence of the recipient, at the address indicated by him in the order, the courier will leave a notice and try again a second time; if the recipient is still absent, the goods will be returned to the sender (AZIENDA FRUTTICOLA ROMANISIO).

Guarantee of Conformity and Defective Products

The products purchased on the site www.impresafrutticolaromanisi are subject to the regulations on the sale of consumer goods. The delivered products comply with the characteristics illustrated online in the relative descriptive and technical sheets. AZIENDA FRUTTICOLA ROMANISIO is liable to the customer for any lack of conformity existing at the time of delivery of the goods.

Right of Withdrawal

The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with AZIENDA FRUTTICOLA ROMANISIO, without any penalty and without specifying the reason, within 10 (ten) ten working days from receipt of the goods. The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the website

Procedures for exercising the Right of Withdrawal

The right of withdrawal is exercised by sending, within the aforementioned term, a written communication to the address of AZIENDA FRUTTICOLA ROMANISIO by registered letter with acknowledgment of receipt. The notice of withdrawal can be sent, within the same term, also by telegram or fax, provided that it is confirmed by registered letter with return receipt within the following 48 hours. In case of exercise of the right of withdrawal, the communication must be made to the following address:

Loc. Pià, 10
12060 Piozzo (CN) - Italy

If the goods have been delivered, the customer is required to return them to AZIENDA FRUTTICOLA ROMANISIO within 15 (fifteen) working days from the date of delivery of the goods. The asset must be returned to AZIENDA FRUTTICOLA ROMANISIO complete with all its parts and intact. The returned product must be accompanied by a copy of the electronic order receipt. The costs of returning the goods to AZIENDA FRUTTICOLA ROMANISIO are charged to the customer. If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, AZIENDA FRUTTICOLA ROMANISIO is required to reimburse the sums paid by the customer. In particular, AZIENDA FRUTTICOLA ROMANISIO will proceed free of charge to the transmission of the re-credit order relating to the cost of the goods shipped excluding shipping costs within 30 (thirty) days from the date on which it became aware of the exercise of the right of withdrawal by the customer. This operation will be carried out through the credit card issuing institution used for payment or by crediting the sum to the bank account indicated by the customer. AZIENDA FRUTTICOLA ROMANISIO has the right to reject any product returned with methods other than those specified above, as well as products for which the return costs have not been fully paid by the customer, or the methods and times indicated for the communication of the exercise of the right of withdrawal.